Contact
Effective Date: 01-05-2024
CONTACT INFORMATION
Company name: TLE Business BV
Address: Europalaan 22, 's-Hertogenbosch, Noord-Brabant, 5232 BC, Netherlands
Email: info@zarenza.com
Contact form:
https://www.zarenza-aus.com/pages/contact
Phone: +31 6 47593819
Company number: 91543401
VAT number: NL865690297B01
Opening hours: Monday to Friday (09:00 - 17:00)
▶ Purpose of Contact Our customer service team is available to assist with:
- Order inquiries (tracking, status, modifications)
- Detailed product information and personalized recommendations
- Addressing and resolving complaints and feedback
- Guidance on returns and exchanges
▶ Preferred Methods of Contact
- Immediate Concerns: Call us at +31 6 47593819 for prompt assistance.
- Order Inquiries and Feedback: Email us at info@zarenza.com or use our contact form for queries related to orders or to provide feedback. We aim to respond within one business day.
▶ Privacy and Data Processing We prioritize your privacy. All personal data shared with our customer service will be handled following GDPR guidelines and our Privacy Policy
▶ Terms of Service Interacting with our customer service implies acceptance of our Terms of Service
▶ Customer Service Commitment We pledge to offer timely, courteous, and effective service to ensure your satisfaction.
▶ Limitations While we strive to address all concerns in-house, some issues may necessitate referral to external partners (e.g., shipping concerns).
▶ Policy Updates This contact policy may be revised to reflect changes in our services, with significant updates communicated through email or website notices.